Kinook Software Forum

Go Back   Kinook Software Forum > Ultra Recall > [UR] General Discussion

Reply
 
Thread Tools Rate Thread Display Modes
  #1  
Old 03-08-2006, 08:38 PM
srdiamond srdiamond is online now
Registered User
 
Join Date: 11-23-2004
Location: Los Angeles
Posts: 126
UR Disses my Internet Connection

When I try to import a web page and store it within UR, I get this error message:

"No internet connection found. Create info item(s) without keywords, content or icon information?"

When I choose "yes," the result is a link to the page instead of importing the content.

Any idea as to why UR thinks I don't have an active internet connection when I do? Does UR perhaps refuse to acknowledge my paltry dial-up connection as a real internet connection?
Reply With Quote
  #2  
Old 03-08-2006, 09:59 PM
kevina kevina is online now
Registered User
 
Join Date: 03-26-2003
Posts: 825
Is the dialup connection active when the import is done? It actually should attempt to dial even if it isn't (and the dialup connection is configured for this), but your answer will narrow any testing we do to reproduce/fix any issues with dialup connections. What OS? I assume a regular analog modem? Does this occur consistently or randomly?
Reply With Quote
  #3  
Old 03-09-2006, 01:13 PM
srdiamond srdiamond is online now
Registered User
 
Join Date: 11-23-2004
Location: Los Angeles
Posts: 126
Quote:
Originally posted by kevina
Is the dialup connection active when the import is done? It actually should attempt to dial even if it isn't (and the dialup connection is configured for this), but your answer will narrow any testing we do to reproduce/fix any issues with dialup connections. What OS? I assume a regular analog modem? Does this occur consistently or randomly?
The connection is active when the import is attempted. Operating System Windows XP Home. Yes, a regular analog modem. It occurs consistently when I try to import a web page by pasting or typing the url, but it works correctly when I select the page and chose Send to UR (copy) from the right click menu.
Reply With Quote
  #4  
Old 03-10-2006, 11:32 AM
kevina kevina is online now
Registered User
 
Join Date: 03-26-2003
Posts: 825
We have done significant testing with a dialup connection (both with it already connected and disconnected but configured to auto-connect), and cannot reproduce the problem you have reported. If a dialup connection is already established, then it is used, otherwise, if configure to auto-connect then it prompts to dial...

Where are you pasting or typing the url to create the Info Items when you get the unexpected behaviour? Please provide more detail about what you are experiencing. I believe you have been using Ultra Recall for some time, did this problem just materialize, or has it always occurred?

The only issue we uncovered (which we don't consider serious) is that attempting to navigate to a http url with the Web Toolbar in Ultra Recall will not initiate a dialup connection if configured for auto-connect when no connection is present (but it works fine if the connection is already established)...
Reply With Quote
  #5  
Old 03-10-2006, 09:20 PM
srdiamond srdiamond is online now
Registered User
 
Join Date: 11-23-2004
Location: Los Angeles
Posts: 126
Quote:
Originally posted by kevina
We have done significant testing with a dialup connection (both with it already connected and disconnected but configured to auto-connect), and cannot reproduce the problem you have reported. If a dialup connection is already established, then it is used, otherwise, if configure to auto-connect then it prompts to dial...

Where are you pasting or typing the url to create the Info Items when you get the unexpected behaviour? Please provide more detail about what you are experiencing. I believe you have been using Ultra Recall for some time, did this problem just materialize, or has it always occurred?

The only issue we uncovered (which we don't consider serious) is that attempting to navigate to a http url with the Web Toolbar in Ultra Recall will not initiate a dialup connection if configured for auto-connect when no connection is present (but it works fine if the connection is already established)...

I think I have the answer, and if this is right, UR's apparent misconduct is excusable. I'm using the preview version of IE7. UR, I think, interacts with an IE core component, and since it isn't encountering what it expects--I think the whole IE6 engine gets swapped out-- there could be problems. Since IE7 is unsupported, no one can complain.

I typed or pasted the urls in the import dialog. I choose import web page and put in the url. I don't recall whether I had done this before recently. I tend to cut and paste mostly. But if it is a new issue--could be--then this would explain its late development.
Reply With Quote
  #6  
Old 03-18-2006, 11:35 AM
Resurgam Resurgam is online now
Registered User
 
Join Date: 03-18-2006
Location: England
Posts: 22
I can report the same problem, using the IE7 Beta, although Firefox is set as my default browser.
Reply With Quote
  #7  
Old 03-21-2006, 03:36 AM
Resurgam Resurgam is online now
Registered User
 
Join Date: 03-18-2006
Location: England
Posts: 22
I've just installed IE7 Preview Beta 2 (20 March build) which seems to have fixed this problem. Copying to UR via the IE7 toolbar button now appears to be working.
Reply With Quote
Reply

Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off



All times are GMT -5. The time now is 06:29 AM.


Copyright © 1999-2023 Kinook Software, Inc.