Mouse wheel scrolling expands collapsed items

MihailCherkass · #1 05-22-2019, 01:01 PM

I found a very annoying bug. The tree of items does not remember the state "open" or "close". Video attached. https://www.youtube.com/watch?v=C64G...ature=youtu.be

Ultra Recall Professional 5.4
Copyright © 2004-2019 Kinook Software, Inc.
Registered to: Mikhail Cherkasskii (1-user license)
Windows version: Windows 8.1 Single Language
Install path: C:\Program Files (x86)\UltraRecall
hrs32.dll version 5.0.1.3
hts11.dll version 11,0,2,3
mimepp.dll version 3.0.4
msptls.dll version 16.0.4266.1001
PolarSpellChecker.dll version 4.0.5.5
riched20.dll version 16.0.4732.1000
SftPrintPreview_IX86_U_20.dll version 2.07
ter16.dll version 16.0.5.0
UltraRecall.exe version 5.4.0.10
unins000.exe version 51.52.0.0
Database filename: D:\doc\_Work\work.urd
Database version: 4.0.1 [FTS]

kinook · #2 05-22-2019, 01:09 PM

I can't see your video.

MihailCherkass · #3 05-22-2019, 01:23 PM

The video is in open access. Maybe youtube servers have not yet processed it.

MihailCherkass · #4 05-23-2019, 04:23 AM

Quote:

Originally Posted by kinook

I can't see your video.

The video should already be available. In addition, the bug looks like a problem on the operation system side. Recently, I have installed some softeware on my desktop. This software includes Microsoft Visual c++ 2005 Redistributable Package. Maybe bug have come with this installation. I reinstalled the Redistributable Package, but nothing chaned.
The problem occurs in Windows safe mode and in a new clear urd database. I sent the test database to your email.
Also my Windows 8.1 updated .net framework https://support.microsoft.com/ru-ru/...-net-framework

kinook · #5 05-23-2019, 07:44 AM

I'm still getting video does not exist. Can you try sending it another way? See https://kinook.com/Forum/showthread.php?t=3038

So this is a new problem that started after some Windows update? If the problem is specific to your machine and O/S (Win 8.1?), you may need to repave and reinstall Windows or switch to Windows 10.

MihailCherkass · #6 05-23-2019, 09:29 AM

Quote:

Originally Posted by kinook

I'm still getting video does not exist. Can you try sending it another way? See https://kinook.com/Forum/showthread.php?t=3038

So this is a new problem that started after some Windows update? If the problem is specific to your machine and O/S (Win 8.1?), you may need to repave and reinstall Windows or switch to Windows 10.

Ok, I'm going to reinstall Windows. It seems that update of .Net framework causes the bug. Is Ultra Recall based on .Net framework? Should I avoid the update? I sent video to support@kinook.com

kinook · #7 05-23-2019, 10:35 PM

I see the issue -- it's not a Windows issue but a problem with mouse wheel scrolling within UR. I believe it was introduced with this change in March:

Mouse wheel scrolling in trees and lists not working correctly for 'Screen at a time' setting.* [5.4.0.5]

For now, either use the keyboard or scroll bar instead of the mouse wheel, or here is a download of v5.3.

https://www.kinook.com/Download/Old/...ecallPro53.exe

We will investigate.

MihailCherkass · #8 05-24-2019, 11:37 AM

Thank you!

kinook · #9 05-25-2019, 04:32 PM

This is fixed in the latest download (5.4.0.11).