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  #1  
Old 03-13-2007, 05:07 AM
hansgeorgmack hansgeorgmack is online now
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V3: Access violation when importing contacts or appointments from Outlook 2002

Since upgrading to V3 I have the following problem in combination with Outlook 2002:

When importing contacts or appointments (but not emails; no problem here) into Ultra Recall, a box pops up (after the usual import window) saying

"Error pasting data: Access violation.
Exception 0xC0000005 occurred in module C:\Programme\UltraRecall\UltraRecall.exe at address 0x2DFA1B98, offset 0x00101B98."

After clicking OK, UltraRecall goes on without problems but of course without the item being imported.

Anyone with the same or similar problems?
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  #2  
Old 03-13-2007, 08:27 AM
kinook kinook is online now
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Please ZIP and send or post:
1) The info from Help | About | Install Info
2) One or two Outlook contacts and/or appointments (drag/drop to Explorer) that result in this error.

Thanks.
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  #3  
Old 03-13-2007, 09:36 AM
hansgeorgmack hansgeorgmack is online now
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Okay, here's the data. Hope it helps.
Attached Files
File Type: zip ultrarecall problem data.zip (3.0 KB, 783 views)
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  #4  
Old 03-13-2007, 10:22 AM
kinook kinook is online now
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See if v3.0.1 works any better. If not, we'll contact you offline to investigate further.
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  #5  
Old 03-13-2007, 10:57 AM
hansgeorgmack hansgeorgmack is online now
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Yes, problem fixed. Thank you.

Haven't checked for new version before posting. My fault. Please excuse. Will remember next time.
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