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  #1  
Old 07-08-2011, 07:16 AM
HippyCraig HippyCraig is offline
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Join Date: 07-27-2006
Location: Philly
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Office Docs not opening

When ever I click on a word document that is stored in my DB the system just program hangs. If I reboot it works for a little while and then hangs again.

I am running on Windows 7 x64:

Ultra Recall Professional 4.2a
Registered to: ACE USA (6-computer license)
Windows version: 6.1.7601.1.0
Install path: C:\Program Files (x86)\UltraRecall
hrs32.dll version 5.0.1.3
hts11.dll version 11,0,2,3
mimepp.dll version 3.0.4
PolarSpellChecker.dll version 4.0.5.4
riched20.dll version 5.50.99.2050
SftPrintPreview_IX86_U_20.dll version 2.03
ter16.dll version 16.0.5.0
UltraRecall.exe version 4.2.1.5
unins000.exe version 51.52.0.0
Database filename: C:\Users\ccgord\Documents\UltraRecall\3rdPartyApps .urd
Database version: 4.0.1 [FTS]
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  #2  
Old 07-08-2011, 07:48 AM
kinook kinook is online now
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If you have IE9 installed, try uninstalling it. UR hosts IE, which in turn hosts Office documents, and we have seen and other users have reported IE9 hanging when hosted in UR.
http://www.kinook.com/Forum/showthread.php?t=4882
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  #3  
Old 07-08-2011, 07:58 AM
HippyCraig HippyCraig is offline
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Location: Philly
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I am testing IE9 in my company with there web applications so I can not remove it. When will there be support for IE9, I have posted other issues as well related to this browser.

Are there any other options I can try?
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  #4  
Old 07-08-2011, 08:19 AM
kinook kinook is online now
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When MS fixes IE9. I'm not aware of any other options.
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  #5  
Old 07-08-2011, 08:33 AM
HippyCraig HippyCraig is offline
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I dont see issues with IE 9 directly, not sure why that is the answer to this problem as well as the answer to another post I have about storing web pages.

IE9 just changed the way the do things, thats not a bug. There is nothing for them to fix. What ever features are in there now will be there moving forward, when will UR support these new features?
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  #6  
Old 07-08-2011, 08:36 AM
kinook kinook is online now
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They broke something if IE9 hangs when hosted in other apps but older versions of IE don't (and the hosting app hasn't changed).
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