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Old 12-20-2019, 08:51 AM
cnewtonne cnewtonne is online now
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Join Date: 07-27-2006
Posts: 439
File already open error when viewing Outlook messages

Hi all ...

I'm able to drag individual Outlook items from OL mail and store them in UR. However, when I click on an info item, instead of displaying the content of the message, it prompts me to open or download it.

Attempting to open it returns ...

We can't open "c:\...\UIt697A.tmp.msg". It's possible the file is already open or you don't have permissions to open it. To check your permissions, right-click the file folder, then click properties.

Even when I save it, trying to open it from file explorer returns same error.

I included a sample URD file to reproduce the error along with diagnostic details. Please download it from here:

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