Kinook Software Forum

Go Back   Kinook Software Forum > Ultra Recall > [UR] General Discussion
FAQ Community Calendar Today's Posts Search

Reply
 
Thread Tools Rate Thread Display Modes
  #1  
Old 11-08-2023, 01:16 PM
Jon Polish Jon Polish is online now
Registered User
 
Join Date: 07-21-2006
Posts: 391
Drag/drop file links into Data Explorer

Hi:

Using the latest 64 bit UR update. When dragging at least four xlsx files into Data Explorer as links, the first file does not copy over. This is consistent on my end. I can drag the missing file over, but this behavior is very disconcerting. Since I just noticed this, I now have to check all previous operations.

The database was compacted and repaired without changing the problem.

Thank you.

Jon
Reply With Quote
  #2  
Old 11-09-2023, 08:16 AM
cnewtonne cnewtonne is online now
Registered User
 
Join Date: 07-27-2006
Posts: 519
I'm unable to reproduce the issue. Can you describe how you are doing it using an ordered/numbered list of steps, please.

Here's how I'm doing it.

1. Select 6 xlsx files
2. Drag using mouse right-click
3. Choose 'link here'.
4. I see six links created.

For step 2, I also tested using 'alt' key + left drag. Worked fine.

I tested using Windows Version 10.0.19045 Build 19045. I will test again using Windows 11 when I get home. MS re-worked file explorer entirely.

Ultra Recall Professional 6.3 (x64)
Copyright © 2004-2023 Kinook Software, Inc.
Registered to: **** (1-user license)
Windows version: Windows 10 Enterprise
Install path: C:\Program Files\UltraRecall
HRW15.DLL version 15.0.0.1
HRW19.DLL version 19.0.0.2
HTW21.DLL version 21,0,0,0
HTW25.DLL version 25,0,0,3
msptls.dll version 15.0.4420.1017
msvcr100.dll version 10.00.40219.325
PolarSpellChecker.dll version 4.0.5.6
riched20.dll version 15.0.4420.1017
SftPrintPreview_x64_U_20.dll version 2.07
SSGPW.DLL version 1.0.2.1
SSLW.DLL version 1.5.0.3
TEW26.DLL version 26.0.0.7
TEW30.DLL version 30.0.0.6
UltraRecall.exe version 6.3.0.6
unins000.exe version 51.52.0.0
Database filename: ****inbox.urd
Database version: 6.3.1 [FTS]
Reply With Quote
  #3  
Old 11-09-2023, 08:21 AM
kinook kinook is online now
Administrator
 
Join Date: 03-06-2001
Location: Colorado
Posts: 6,034
I was unable to reproduce this behavior. Using

1) Windows 11 22H2 (OS Build 22621.2428)
2) Microsoft® Excel® for Microsoft 365 MSO (Version 2310 Build 16.0.16924.20054) 64-bit
3) Ultra Recall 6.3.0.6 (x64)

I created 4 .xlsx files and right-dragged -> Link Here from Explorer into UR, and all 4 of them were imported.
Attached Images
 
Reply With Quote
  #4  
Old 11-09-2023, 12:00 PM
cnewtonne cnewtonne is online now
Registered User
 
Join Date: 07-27-2006
Posts: 519
Ran the two test cases above (right-click drag + alt key left drag), unable to reproduce issue on the latest release of Win11

Edition Windows 11 Home
Version 23H2
OS build 22631.2506
Experience Windows Feature Experience Pack 1000.22677.1000.0
Reply With Quote
  #5  
Old 11-10-2023, 12:08 PM
Jon Polish Jon Polish is online now
Registered User
 
Join Date: 07-21-2006
Posts: 391
I am consistently able to reproduce this behavior but first, some background. I have used UR forever but whenever I add files to my databases, it is almost always as attachments (to Data Explorer). I need these to be transportable with the database. The few times I link, it is one file at a time. My method (successful) was left click, drag and drop. I recently needed to link more than one. Using the method I used to link files individually introduced this anomaly.

The alt + left click and right click/link both work for me.

Shouldn't the method I was using work as well? If not, I am happy to alter my habit.

Thank you both for providing working procedures.

Jon
Reply With Quote
  #6  
Old 11-10-2023, 06:49 PM
kinook kinook is online now
Administrator
 
Join Date: 03-06-2001
Location: Colorado
Posts: 6,034
I couldn't reproduce the problem with left click, drag/drop either.
Attached Images
 
Reply With Quote
  #7  
Old 11-13-2023, 08:49 AM
Jon Polish Jon Polish is online now
Registered User
 
Join Date: 07-21-2006
Posts: 391
Thank you for testing and for your patience.

I am both stumped and relieved. I had a thought over the weekend. The files I was linking to were all on my office server. I wondered if some anomaly with the server's configuration could have contributed. After getting to my office this morning, I started my laptop and first tried local files. They worked perfectly. Then I tried with files on the server. Again, perfect. Maybe it had to do with the fresh start or something else I cannot figure out.

In any case, I will be cautious (at least in the short run) and keep checking. If this happens again, I'll report back.

Jon
Reply With Quote
Reply


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off



All times are GMT -5. The time now is 09:17 AM.


Copyright © 1999-2023 Kinook Software, Inc.