Spell check causes crash

[David_F]

hi,

on trying to activate either Spelling, Spelling Options, or Autocorrect Options, UltraRecall crashes, with error message as follows:

Problem Event Name: BEX
Application Name: UltraRecall.exe
Application Version: 5.3.0.0
Application Timestamp: 59110473
Fault Module Name: StackHash_5861
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: PCH_97_FROM_ntdll+0x00041318
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.2.9200.2.0.0.768.101
Locale ID: 2057
Additional Information 1: 5861
Additional Information 2: 5861822e1919d7c014bbb064c64908b2
Additional Information 3: dac6
Additional Information 4: dac6c2650fa14dd558bd9f448e23afd1

Using 5.3. This happens with any database open or none.

-- DavidF.

[kinook]

Uninstall, re-download, and reinstall UR.

[David_F]

Thanks, that did the trick. Has there been a fix to the current version? I was reinstalling the version of 5.3 I had and it still crashed.

[kinook]

It had to be rebuilt with an older compiler version due to the spell checker library requirements, and an update to the spell checker component had to be backed out.

[kb5cth]

Admin,

I have been experiencing odd spellcheck behavior recently and think it may be related to this change. When I mis-spell a word, it gets underlined in red (good). When I fix the word, the underline doesn't go away (Not good). Then, as I progress in my writing and a line of text appears below the mis-spelled word, another red line appears under the word below the originally mis-spelled word corresponding to the letters of the original word. If I make to a third line below the original, the same thing happens (confusing).

It isn't life threatening, simply annoying. But it does greatly devalue the spell-check function.

Any ideas?

[kinook]

I'm unable to reproduce. Please copy and paste the info from Help | About.

[kb5cth]

Here it is. I removed my registration name. Oddly, the problem isn't consistent. This morning it didn't do it.

Ultra Recall Professional 5.3
Copyright © 2004-2017 Kinook Software, Inc.
Registered to: ????? (1-user license)
Windows version: Windows 10 Home
Install path: C:\Dads\Programs\Ultra Recall
hrs32.DLL version 5.0.1.3
HTS11.DLL version 11,0,2,3
mimepp.dll version 3.0.4
OldUltraRecall5204.exe version 5.2.0.7
PolarSpellChecker.dll version 4.0.5.4
SftPrintPreview_IX86_U_20.dll version 2.04
TER16.DLL version 16.0.5.0
UltraRecall.exe version 5.3.0.2
C:\WINDOWS\SYSTEM32\MsftEdit.dll version 10.0.14393.0 (rs1_release.160715-1616)
C:\WINDOWS\SYSTEM32\RichEd20.dll version 5.31.23.1231
Database filename: C:\Dads\My Documents\My Life.urd
Database version: 4.0.1 [FTS]

[kinook]

You might try a newer version of the rich edit control. Using version 5.50.99.2050, I wasn't able to reproduce the problem.

http://kinook.com/Forum/showthread.php?t=2853

[kb5cth]

I tried the new version of Richedit; it didn't help at all. The problem seems sort of intermittent. I'll watch it a while longer. Maybe I can narrow the steps down to something reproducible.