Kinook Software Forum

Go Back   Kinook Software Forum > Ultra Recall > [UR] General Discussion
FAQ Community Calendar Today's Posts Search

Reply
 
Thread Tools Rate Thread Display Modes
  #1  
Old 06-05-2019, 09:39 AM
PureMoxie PureMoxie is online now
Registered User
 
Join Date: 11-21-2004
Posts: 78
Error when trying to modify child items pane columns

I am getting the following error message when I try to modify the columns shown in the child items pane:

Error loading dialog: Access violation.
Exception 0xC0000005 occurred in module C:\Program Files (x86)\UltraRecall\UltraRecall.exe at address 0x0049A3C5, offset 0x0009A3C5.

This happens whether I use F9 or right-click on the column header area and choose "More..." I tried uninstalling and opted to remove user customizations when doing so, but still get the error after reinstall.

Install info:

Ultra Recall Professional 5.4
Copyright © 2004-2019 Kinook Software, Inc.
Registered to: <removed>
Windows version: Windows 10 Home
Install path: C:\Program Files (x86)\UltraRecall
hrs32.dll version 5.0.1.3
hts11.dll version 11,0,2,3
mimepp.dll version 3.0.4
PolarSpellChecker.dll version 4.0.5.5
riched20.dll version 5.50.99.2050
SftPrintPreview_IX86_U_20.dll version 2.07
ter16.dll version 16.0.5.0
UltraRecall.exe version 5.4.0.11
unins000.exe version 51.52.0.0
Database filename: C:\info\Main.urd
Database version: 4.0.1 [FTS]
Reply With Quote
  #2  
Old 06-05-2019, 11:30 AM
kinook kinook is online now
Administrator
 
Join Date: 03-06-2001
Location: Colorado
Posts: 6,034
Fixed in the latest download (5.4.0.12).
Reply With Quote
  #3  
Old 06-05-2019, 11:43 AM
PureMoxie PureMoxie is online now
Registered User
 
Join Date: 11-21-2004
Posts: 78
Awesome! Appreciate the quick turnaround.
Reply With Quote
Reply


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off



All times are GMT -5. The time now is 03:32 PM.


Copyright © 1999-2023 Kinook Software, Inc.