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  #1  
Old 07-29-2016, 10:16 AM
HippyCraig HippyCraig is online now
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Image disappearing

I am having an issue, while text note is not locked I can see all the images and documentation that I am writing. When I go to lock the page so that its not accidentally edited one of the images disappears.
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  #2  
Old 07-29-2016, 10:58 AM
kinook kinook is online now
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First thing to try:
http://www.kinook.com/Forum/showthread.php?t=2853

If that doesn't help, we would need more details on reproducing this behavior.
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  #3  
Old 07-29-2016, 01:10 PM
HippyCraig HippyCraig is online now
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So I have office 2016 installed and I checked the DLL's in the UltraRecall folder and the version there are shown below. I replaced them with the ones for 2016 in the link you sent but I am still having the issue. Do I need to reboot the machine ?
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  #4  
Old 07-29-2016, 04:13 PM
kinook kinook is online now
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I would first try with the default version (exit UR and delete riched20.dll and/or msftedit.dll from the UR installation path). You don't need to reboot.
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  #5  
Old 08-01-2016, 12:31 PM
HippyCraig HippyCraig is online now
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I deleted both files I mentioned above and still the issue exists
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  #6  
Old 08-01-2016, 12:55 PM
kinook kinook is online now
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http://www.kinook.com/Forum/showthread.php?t=3038
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