Kinook Software Forum

Go Back   Kinook Software Forum > Ultra Recall > [UR] Frequently Asked Questions > Troubleshooting
FAQ Community Calendar Today's Posts Search

Reply
 
Thread Tools Rating: Thread Rating: 6 votes, 3.67 average. Display Modes
  #1  
Old 03-14-2011, 08:00 AM
kinook kinook is online now
Administrator
 
Join Date: 03-06-2001
Location: Colorado
Posts: 6,034
Avoiding 'no default mail client' error with Microsoft Outlook

If Outlook 2010 x64 or later is installed and the 32-bit version of Ultra Recall, or vice versa (64-bit UR, 32-bit Outlook), the following error message may be displayed when starting Ultra Recall:

"Either there is no default mail client or the current mail client cannot fulfill the message request. Please run Microsoft Office Outlook and set it as the default mail client."

To prevent this message from being displayed, either

1) Install and use the 64-bit edition of Ultra Recall with 64-bit Outlook or the 32-bit edition of UR with 32-bit Outlook

or

2) run regedit.exe and clear out the (Default) value under

64-bit Outlook w/ 32-bit UR:
Code:
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Clients\Mail
or

32-bit Outlook w/ 64-bit UR:
Code:
HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Mail
See here for more info: http://www.brighthub.com/computing/w...les/66114.aspx
Reply With Quote
Reply


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off



All times are GMT -5. The time now is 10:26 PM.


Copyright © 1999-2023 Kinook Software, Inc.