Process does not close with multiple databases open

Jon Polish · #1 02-22-2019, 11:12 AM

First, thank you very much for the update.

The UR process does not close if I had two databases open. UR will not open until the instance is shut down via Task Manager. If one database was open, then UR closes properly.

This did not happen with the previous version.

Jon

cnewtonne · #2 02-23-2019, 08:34 AM

Great to see UR evolve to 5.4. Long life ahead!

I'm having the same problem which started happening after updating to 5.4.

I can confirm Jon's report. I'm able to reproduce it ...

1. Launch task manager & verify there are no ultrarecall.exe processes running
2. Open two *.urd files directly from file explorer
3. Go file / exit
4. In task manager, ultrarecall.exe will persist even though the UT is closed.

Image below shows there are no task bar buttons for UR, yet the process is still running.

Thanks

Jon Polish · #3 02-23-2019, 10:48 AM

Thank you for testing and confirming.

Jon

kinook · #4 02-24-2019, 05:56 PM

Fixed in the latest download (5.4.0.1).

Jon Polish · #5 02-25-2019, 08:19 AM

Thank you so much!

Jon

cnewtonne · #6 02-25-2019, 12:27 PM

Thank you.