Kinook Software Forum

Go Back   Kinook Software Forum > Ultra Recall > [UR] General Discussion
FAQ Community Calendar Today's Posts Search

Reply
 
Thread Tools Rate Thread Display Modes
  #1  
Old 08-11-2006, 11:43 AM
cnewtonne cnewtonne is online now
Registered User
 
Join Date: 07-27-2006
Posts: 519
Inconsistent Operation of OL Buttons

Hi,
One of the primary reasons I purchased UL is these 2 buttons that it adds to OL. I do this all day long i.e. copy OL items to UR. Since my OL folder hierarchy has been growing, I decided to open up one of these in a 2nd window. Now, OL has 2 windows on my DK. Obviously, UR does not like it. Hitting any of these 2 buttons now does nothing. I select an item, hit copy, nothing happens. I have to bounce OL to get it to work After few times, it stops working again and I have to do another bounce. For the last week, I've been bouncing OL about 5-8 times a day for this reason.

- Why is this happening?
- Is there another way to copy OL items if these 2 buttons do not work?

Thanks
Reply With Quote
  #2  
Old 08-12-2006, 07:24 AM
kinook kinook is online now
Administrator
 
Join Date: 03-06-2001
Location: Colorado
Posts: 6,034
There does appear to be a problem with the UR buttons not working from the 2nd+ instance of Outlook. Alternative import methods are copy/paste, drag/drop, and the global import hotkey.
http://www.kinook.com/UR/Manual/copy...nalsources.htm
http://www.kinook.com/UR/Manual/drag...nalsources.htm
http://www.kinook.com/UR/Manual/option_importdialog.htm
Reply With Quote
  #3  
Old 08-12-2006, 09:37 AM
cnewtonne cnewtonne is online now
Registered User
 
Join Date: 07-27-2006
Posts: 519
will there be a fix in your next release?
Reply With Quote
  #4  
Old 08-14-2006, 08:53 AM
kinook kinook is online now
Administrator
 
Join Date: 03-06-2001
Location: Colorado
Posts: 6,034
We'll look into it.
Reply With Quote
Reply


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off



All times are GMT -5. The time now is 12:24 AM.


Copyright © 1999-2023 Kinook Software, Inc.